The message of that ad is pretty great. I especially like how they called out that it's been in development for 15 years. But yeah, the choice to use just the awful room tone? Rough.Your life is worth Penn Medicine.
Related, their latest commercial is one of the worst ones ever created:
Imagine that playing, only louder, on TV. Awful.
What an incentive from the Flyers though. Hopefully we see more of that.